Please read over our terms before ordering.
When you accept to work with us by making your first payment you are in agreement to these terms of service.
Payments
USD currency only. Paypal can convert other currencies.
A 30% NON-REFUNDABLE deposit is required to confirm your commission spot as discussed. You can make payments of $200 or more in a discussed payment plan until month prior completion time. EX: $700 deposit, then payment of $300 a month for 5 months. NOTHING is started until remaining 70% is in a month prior to completion.
Paypal is acceptable for US and international.
A 30% NON-REFUNDABLE deposit is required to confirm your commission spot as discussed. You can make payments of $200 or more in a discussed payment plan until month prior completion time. EX: $700 deposit, then payment of $300 a month for 5 months. NOTHING is started until remaining 70% is in a month prior to completion.
Paypal is acceptable for US and international.
Ordering
You must be over the age of 18 to enter an agreement with us. We always encourage parents/legal guardians to contact us.
- Please understand that we do one suit at a time, no you cannot pay more just to get your suit done first. First Come, First Serve.
- I can and will reject any fursuit that classifies as impossible, anything that might injury you or everyone around you, and gore.
- Around a month prior to completion we will sent an email you a .pdf form to fill out. You can print out and send it with your dtd or email us the .pdf back (this is required for all full suits and partials) Asking for measurements such as: Shoes size, head size, Height, weight, limb lenght and more.
- For safety we will be emailing you for more information like fur and fabric pics, please keep in mind that all fabrics and fur may not come in that color.
- For Best results if you want specific things done to your character, please us the '~' This will prevent any mistakes.
- Shipping will very in the states and internationally. (States only) If you like express delivery it will be extra for the shipping and handling.
Buyer Responsibility
Buyer is responsible for proper care of their fursuit, which is to include:
- Pick up the head, not by the nose nor ears.
- Wash as needed.
- Avoid mud, dark colas, wine or anything that would leave a stain.
- Avoid getting the eyes wet.
- Brush regularly.
- When sending back the suit, make sure it is clean before sending. If it is not clean when arrived we will charge for the cleaning bill and plus we also charge $25 per hour for repair. If you are wearing a suit and we are at the con, we do not charge.
- Any alteration that we did not do all repairs will be void.
- Make sure you spray fursuit spray just to keep the order out and off of your suit.
Canceling
If you have found that you no longer wish to continue with your commission and want to cancel please remember that if you have paid your 30% down payment that this is 100% non refundable. If your suit has begun work 50% of your quote is non refundable and if you have received the suit then 100% of the money you pay is non refundable. This is NOT negotiable. This is to cover cost of work and materials. If you cancel at 30% and we have purchased the material, no you may not request it to be sent to you, this is part of Fitzy's Fursuit agreement.